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After purchasing the product, the Admin email will receive a welcome email. Follow the steps outlined in this email to establish the first admin user account and domain for your Google Workspace account. Please note that this activation link is valid for 24 hours. Subsequently, proceed to the Google Workspace login and configure your account through the admin console – please follow the step-by-step in the mail. Customize your account by creating additional users, setting access rights, adding secondary domains, personalizing the dashboard with company information, and adjusting settings to meet your business needs.
If you fail to log in within the first 24 hours, the registration link expires. Please submit a support ticket to support@appxite.com. Support can manually reset the password for the user.
Open your web browser and navigate to http://google.com/a/your_domain. Ensure you replace "your_domain" with your actual domain name. Sign in using your Google Workspace username and password.
Open your web browser and navigate to admin.google.com. Sign in using your Admin Google Workspace username and password.
The Google Admin console serves as a centralized hub for managing your Google Workspace services efficiently. To manage user accounts, configure administrator settings for your Google Workspace services, monitor Google Workspace usage in your domain, create groups, and more.
Admin Console Tips
After you get started with Google Workspace, use the Admin console to:
No, there is no trial period for Google Workspace subscriptions.
Pricing after one year varies based on the selected plan and domain.
The commitment is annual.
Upon purchase, your subscription is set to auto-renewal ON. To continue receiving services, keep on auto-renewal under the Subscription Tab. Note that providing a credit card may be required if your balance does not cover the full amount for auto-renewal.
No, it is not possible to cancel the subscription as it has an annual commitment term. However, users can disable auto-renewal to discontinue receiving services in the next billing period. For more details please visit Subscription Management.
New user accounts are created under the same domain as your Google Workspace Admin Account (e.g., john@your-domain.com).
Note! During the purchase, there are two options for domain creation:
1. Existing Business Domain: Provide any existing domain that you own.
2. Create New: Search for new domain that reflects your business’s name.
It is not possible to update or change the domain name of a customer directly from https://manage.gsubscription.com/. The domain is designated at the time your admin account is created but can be changed at any time through the Admin console.
1. Sign in to your Google Admin console. Sign in using an administrator account.
2. In the Admin console, go to Menu Account -> Domains->Manage domains.
3. The Status column shows the current state of your domain.
Note! If you do change the domain in your Admin console, please contact support@appxite.com to request a corresponding change at https://manage.gsubscription.com/.
Verifying your domain is a security measure to ensure that no one else can use your domain to sign up for Google Workspace. This verification process helps us confirm that you are the rightful owner, contributing to the security and integrity of your domain within the Google Workspace environment.
Note! If you purchased a domain name through www.gsubscriptions.com Domain name registration services will be provided by ResellerClub. Initially, AppXite will verify your domain(s) on ResellerClub's behalf.
If you haven't verified your primary domain, you'll see a Set up Admin Console ( admin.google.com) prompt at the top of the Admin console dashboard that will walk you through the steps to verify.
During the purchase, the user verifies the domain within Google. This process checks if the domain is already in use within Google.
- If the domain is not in use, you can proceed to checkout.
- If the domain already exists in Google, you will not be allowed to proceed to checkout. In this case, choose another domain name.
You can manage your domain through ResellerClub. Login details and password are provided in your invoice upon purchase.
Domain management involves tasks like configuring DNS, protecting privacy, creating subdomains, and setting up email. It ensures security, brand consistency, reliability, professionalism, SEO benefits, and control over your domain. Proper management protects against unauthorized access and keeps your services functional. Using a provider like ResellerClub offers the tools and support needed for effective domain maintenance.
If you don't renew your Google Workspace subscription, your domain will be canceled, and you will lose access to it. This means your website, email, and any services associated with the domain will become inaccessible.
Gemini is an add-on for Google Workspace that enhances your productivity suite with additional features and capabilities. This add-on can be subscribed to independently of your base Google Workspace subscription, allowing flexibility in choosing the term duration and quantity.
Gemini is available in two offers:
- Gemini Business
- Gemini Enterprise
To subscribe to Gemini, you need:
1. An active Google Workspace Starter or Standard subscription
2. A credit card added to your account
Log-in to www.manage.gsubscriptions.com by using your Google Workspace credentials.
Click View Offers from Google product catalog and Select the offer you want to purchase, then proceed to the check-out:
Yes, Gemini offers a 30-day free trial. During the trial, you can evaluate the add-on's features before committing to a paid plan.
Note! You will need to provide credit card details to access the trial. However, you will only be charged after trial expires. During purchase Select your Plan Type:
1. Commitment, or
2. Flexible
The paid subscription starts only after the trial period ends by default your add-on is automatically renewed to the Plan Type you selected during purchase. A credit card is mandatory for the trial.
If you wish to cancel the trial before converting to the paid subscription, then Log-in to www.manage.gsubscriptions.com by using your Google Workspace credentials.
Click on the Subscriptions tab, and Select Gemini offer.
Click Edit and Select when you want to apply changes, and Uncheck the renewal checkbox, Click Save:
Yes, it is allowed to change from a Flexible plan to a Commitment plan. However, you cannot change from a Commitment plan back to a Flexible plan.
Log-in to www.manage.gsubscriptions.com by using your Google Workspace credentials.
Click on the Subscriptions tab, and Select Gemini offer.
Click Edit and Select when you want to apply changes, make desired changes and Click Save:
Yes, you can update the quantity based on the plan rules:
- Flexible Plan: Allows both increase and decrease in quantity.
- Commitment Plan: Allows only an increase in quantity.
Log-in to www.manage.gsubscriptions.com by using your Google Workspace credentials.
Click on the Subscriptions tab, and Select Gemini offer.
Click Edit and Select when you want to apply changes, adjust License quantity and Click Save:
For the Flexible plan, you can cancel the subscription, which will result in licenses being deleted and access removed. For the Commitment plan, you can set the renewal to off.
Yes, the Gemini add-on is independent of your base Google Workspace subscription. You can choose between Flexible or Commitment terms for Gemini, even if your Google Workspace subscription is a Commitment plan.
The remaining balance stays on your account and can be redeemed for subscription management or renewal.
Please go to Your Profile, by Selecting Name on the top right Corner. Select View under Balance Payment History:
A product key is valid for 13 months from the date of redemption.
If your product key does not cover the full amount, you can pay the remaining amount by credit card.
No, a credit card is not mandatory unless your total amount exceeds the balance of the gift card.
Your provisioning will fail if there are insufficient funds on your credit card.
You will be charged immediately after a successful purchase.
If we can't authorize the renewal charge, your Google Workspace account becomes past due. We'll make several attempts to charge your payment method, and if it fails, your Google Workspace account will be suspended.
Note! To maintain an active Google Workspace account, ensure your payment method is always kept up to date.
Please go to Your Profile, by Selecting Name on the top right Corner. Select edit pencil under Payments:
-> Add Payment Method -> Provide details, and -> press Save:
Yes, taxes are applicable to both business and non-business customers, meaning they will be applied regardless of whether the purchase is done by a physical or legal entity.
Taxes are automatically calculated based on the customer's country selected during the purchase process.
If you have a valid payment method and auto-renew enabled, your subscription will renew automatically.
Note! To enable or disable auto-renew on an annual plan, log in to subscription manage part and edit your subscription.
You can find the renewal date of your Google Workspace subscription in the Subscription tab. Please monitor your subscription end date to have time for reviewing your payment method or disabling the renewal if necessary. It's not possible to switch your billing cycle as your subscription is billed upfront for the annual term.
No refund is provided. You keep the subscription for the remainder of the billing period.
If you already have an existing subscription you cannot purchase a new license, instead you need to increase the number of licenses, as follows:
- Access Subscriptions Tab:
- All subscriptions are located under the Subscriptions tab, where they can be managed and edited.
- Select Subscription:
- Choose the subscription you want to modify.
Open subscription details by pressing on the subscription name.
Select Edit. When selecting the "Edit" button for a subscription, you can choose when you want the changes to apply – now, or on a custom date:
- Now – this option enables to make changes immediately.
- Custom date – this option allows you to select any future date. On the selected date, your subscription quantity will be changed.
Make adjustments to your subscription and Select Save.
After saving changes, a pop-up window with a Terms & Conditions will appear, press the "I agree" button to continue.
Please note it is not possible to cancel your existing subscription as it has an annual commitment term. However, you can disable auto-renewal to discontinue receiving services in the next billing period.
You may switch off the auto-renewal for the subscription by unchecking the tab in the Subscription details:
Press Edit -> Now
Uncheck the box, and -> Press Save:
Note! If you don't renew your Google Workspace subscription, your domain will be canceled, and you will lose access to it. This means your website, email, and any services associated with the domain will become inaccessible.
If you already have an existing subscription, you cannot purchase a new subscription with the same domain. Instead, you can upgrade your license to a new edition, for example, from Business Starter to Business Standard. It is not possible to downgrade licenses with annual commitment.
Select the Subscriptions tab and select Subscription you would like to upgrade. If upgrades for the particular Subscription are eligible they will be presented at the bottom of the page:
Select Upgrade. Please proceed to the checkout steps by filling in form and Press Save.
The multi-card redemption process involves two main steps:
- Step 1 - Initial Redemption: The user navigates to gsubscriptions.com and redeems one product key. This action designates the user as the admin of the account.
- Step 2 - Top-Up Balance: The admin then visits manage.gsubscriptions.com to redeem the remaining product keys: click on Google Workspace Top Up Balance offer then Buy Now
After completing the multi-card redemption process, the balance is available for use in your account, under https://manage.gsubscriptions.com Users can utilize this balance to pay for subscriptions, renewals, upgrades or add-ons. Read how to check the Balance here.
Write to support@appxite.com to get help with the following Google Workspace questions:
- Anything in the https://manage.gsubscription.com/
- Billing and invoices
- Eligibility and general questions before signing up
- Signing up
For anything else, visit Google documentation. Popular articles include: