Subscription Management

Empower your customers to modify and manage their subscriptions themselves — change amount, upgrade, downgrade, add new subscriptions, or cancel them if needed.

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Full Subscription Managing Experience

AppXite provides comprehensive subscription management capabilities, enabling businesses to manage and automate the entire lifecycle of digital services. The platform supports various pricing models, including usage-based, tiered, and flat-rate, and simplifies complex billing cycles, renewals, and invoicing.

Renewal & Cancellation

Grant Customers Control Over Their Subscriptions

Minimize transaction costs by giving customers more control over their subscriptions. With self-service functionality customers can have full autonomy regarding adding, suspending, editing amount, or canceling subscriptions. 

Cancellation

Co-terming

Renew All Your Subscriptions on the Same Date

Co-terming or end-date alignment simplifies your subscription management by allowing you to synchronize the renewal dates of multiple subscriptions to a single date. This feature ensures that all your subscriptions renew together, simplifying billing and invoicing processes. Whether you have annual, triannual, or monthly subscriptions, you can co-term them for easier management.

Co-terming End date alignment

Upgrade & Downgrade

Generate Additional Revenue by Supporting Subscription Upgrades

Users can easily scale up their services by upgrading to a higher plan or scale down by downgrading to a lower plan based on their changing needs. Whether modifying the entire subscription or just a part of it, this feature offers flexibility and ensures that customers can optimize their subscriptions without any service interruptions. 

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Scheduled Changes

Manage Subscription Updates with Flexible Scheduling Options

When editing a subscription, you can now choose when the changes take effect: immediately, upon renewal, or on a custom date that suits your needs. This feature is available for eligible offers, including those from Microsoft and other integrated vendors with quick provisioning giving you complete control over how and when your subscription adjustments are applied.

Scheduled Changes

Orders

Real-Time Order Tracking and Order History

Real-time order tracking and order history can be viewed in the “Orders” section with details on order status digitally updated through integration with the service provider or updated from the supplier through the provided order confirmation interface.

Contract Management

Provisioning

Automate Order Fulfillment to Reduce Operational Costs

Automated provisioning of services and products is supported for vendors that are managed by AppXite. Seller can define provisioning of own solutions and services by choosing manual provisioning that will trigger an email upon service purchasing, or semi-automated provisioning that includes creation of sequence. Both can be defined through UI in ProductHub.

Provisioning Finished

Notifications

Reduce Human Involvement in Transactional Communication

Make actions scalable by removing redundant tasks and limiting wasted manhours. Send event-triggered communication to customers via system-generated transactional emails. Customize these communications according to brand books, the company’s tone of voice, etc. Then, AppXite Platform will deliver these messages on your behalf. This ensures that you never fail to transmit key data to customers as they move along the customer journey.

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Steinar Sønsteby

CEO – Atea

"With the AppXite platform, we have managed to build an extensive portfolio of multi-vendor offerings and our own cloud services while keeping administrative expenses low. Besides driving the automation of our day-to-day cloud business operations, AppXite is always ahead in adapting the platform for constantly changing ecosystem requirements, thus pushing Atea on the frontline of the industry transformation."

David Behr

CEO of Liquid C2

"The AppXite platform has allowed Liquid C2 to seamlessly automate processes allowing it to offer its partners ease in ordering, provisioning, and management of cloud services. The speed and ease of the platform have helped us streamline processes and operations for our channel partners across 22 countries and empowered them to transact cloud services in a truly automated way."

AppXite ❤️ Integrations

Integration with APIs – easier than ever!

Our API-first strategy lets partners easily integrate AppXite with their own e-commerce solutions, ERP, CRM, and other systems, automatically update the products and offers published, import custom pricing tiers and values, extract billing and reporting data, and manage subscriptions.

 

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