CSP Support Services

Full turnkey CSP offering for direct and indirect model

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CSP Support Services 2017-07-04T23:01:02+00:00

Solutions Cloud CO

Since 2014 the Microsoft partner business has changed and you might have to change as well. The 1-Tier CSP partner model stands for a few strategic partners who deal directly with Microsoft and dive successfully into the cloud business. Be one of them – with our Microsoft Cloud Solution Program Acceleration Services. Accelerating time-to-market strategy, focusing on solutions that provide our partners with recurring revenues, strong margins and competitive advantages is our strategy. Our mission is helping partners to increase their profitability, to grow their market share and to ensure an exceptional thrive in the emerging cloud economy. To be a profitable Microsoft CSP 1-Tier partner you need to fulfill some main key requirements. AppXite fills the gaps in your strategy to perfectly fit the Microsoft CSP 1-Tier model. With AppXite in the back you can hit all the requirements in a flash, avoid large investments and focus on driving your business in the cloud.

Short Facts


Microsoft 1-Tier CSPs or or everyone who is looking to obtain that status without large investments.


A platform for launching all Microsoft CSP solutions with an end-to-end automation and Support Services.


You want to concentrate on Sales and Consulting, build up your Cloud buisiness before all others and avoid unnessary effort and costs for your organisation.

1st and 2nd level End-User Support

Being a 1-Tier Microsoft Cloud Solution Provider means to support Microsoft Cloud services users at the best possible level of quality, availability and speed that customers would expect from Microsoft itself. Therefore our CSP Acceleration Services includes a white label, Multi-language and 24/7 1st and 2nd level support
Customer Satisfaction Rating
First Call Resolution Rates
Languages available
Service Tickets per year
Our white label support services can be bundeled with our cloud commerce platform and gives your customer a premium support experience while you build your CSP business.

Billing Services

Drive market share, increase greater profitability, and improve overall customer satisfaction stickiness for the cloud solutions you provide your customers. In the same time you can concentrate on Marketing, Sales and Consulting to increase your cloud business and knowing the administrative tasks in the very best hands. We can help you increase customer engagement with a complete set of cloud enablement services throughout the customer lifecycle and our Shared Service Center supports you in all concerns of Billing and Administration. Our services include among other:

Features and Benefits

Reduction of investment risk

Benefit from rapid learning without fixed staff retention

Save money

Pay only for what you use, like a utility. Scale up at busy times, and wind down at lulls.

Superior solutions

Use the advantage of the availablity of skilled & certified resource pool on Windows Azure

Fast start

Offer your customers solution delivery and a complete managed services offering running on Azure

Next Steps

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